Customer Relationship Management
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ACT!

Fast Easy Access to contact Information: You can quickly find information you need using simple lookups such as contacts name, company, city, phone etc. Once you have searched for this you can go directly to the contact.

Efficient Management by Group or Account: Contacts can be grouped into categories such as by a sales manager or by a region, or perhaps by the type of contact e.g. Suppliers or business partners.

Integration with Office products: show your Outlook appointments in ACT and ACT appointments in Outlook. Attach Outlook emails to ACT contacts using Address books in Outlook. Send letters / faxes / quotes using MS word and attach them automatically to contacts.

Calendar and Task Management: Easily schedule contact appointments and tasks, look at tasks in daily, weekly and monthly views. Tasks can be organised into date, type or priority order. Alarms can be set so that you never miss an appointment, call or to do. Integrate your Outlook and ACT calendar

Comprehensive Sales Process Management: Sales Process Management tools help sales professionals turn prospects into customers. Always know what you have in the pipeline and where each opportunity is in the sales process.

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